Our key employee figures

It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling over 38,000 employees including our self-employed field staff. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.

ERGO Group employees1
Unit 2023 2022 2021
Total employees
26,178 25,693
24,974
Employees by region

 
Germany 52.8 53.9
55.3
Total Germany 13,828 13,847
13,816 
Rest of Europe % 43.3 43.6
44.4 
Other regions % 3.9 2.5
0.3 
Total International   12,350 11,846
11,158 
Employees by function
In-house staff
23,253 22,180
21,486 
Salaried field staff
2,925 3,513
3,488 
Self-employed field staff
12,483 13,020
12,347 
Staff by gender
Women
% 57.0 56.6 56.7
Men % 43.0 43.4 43.3
Age structure
Staff under 30
% 12.7 12.2
11.6
Staff between 30 and 50
% 50.5 51.5
53.1 
Staff over 50
% 36.8 36.2
35.3 
Average age
Y 45.4 45.3
45.2 
Employees by contract type
Full-time employees
% 77.9 77.1
76.4 
Female % 48.9 47.9
47.5 
Male % 51.1 52.1
52.5 
Part-time employees
% 19.1 19.4
19.9 
Female % 84.8 85.9
86.2 
Male % 15.2 14.1
13.8 
Dormant employment contracts
% 3.0 3.4
3.7 
Female % 88.8 88.1
89.2 
Male % 11.2 11.9
10.8
Permanent employees
% 95.4 95.3
95.1
Staff with temporary contracts % 4.6 4.7
4.9
Staff under collective bargaining agreements2 % 99.8 99.4
98.2 
Sickness ratio % 5.9 6.1
5.3 
Sick leave days per employee
14.6 15 12
Length of service in years (Ø)
15.7 16.4
16
Number of nationalities
89 82
78
Staff with disabilities
%
5.8 5.9
5.8
Staff with flexible working hours
%
84.2 83.6
85.1
Staff eligible for mobile working
%
92.2 91.7
88.7
Staff eligible for sabbatical / time off / additional days off

64.0 66.8
64.2
Staff with access to medical care (e.g. company doctor, health insurance)
%
93.3 91.3
89.4
Staff with access to medical benefits (e.g. vaccination, check-ups and screening)5
%
83.7 83.7
75.4
Staff in company pension plans3
%
71.6 71.1
70.8
Employees with financial support for staff catering
% 80.3 80.1
81.1
Employees in parental leave

903 981
895
Duration of parental leave in months (Ø)

6.0 5.7
5.8

1 Unless otherwise stated, the values refer to in-house and salaried field staff of ERGO Group’s fully consolidated entities.
2 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
3 Percentage of staff with corresponding contractual agreement



Equal participation of men and women in managerial positions
Unit 2023 2022
2021
Women in managerial positions % 41.1 39.6
38.4
Share of women by management level:
1. Executive level (z.B. Head of division)     % 35.1 34.9
35.2
2. Executive level (z.B. Head of department)   % 37.4 36.5
34.1
3. Executive level (z.B. Team lead)  % 43.4 41.0
39.4


Employee turnover

Unit 2023 2022
2021
Total newly hired employees

2,603 2,967
1,314
Female
  1,548 583
753
Male
  1,054 2,384
561
Fluctuation rate % 9.4 10.1
7.6
Voluntary fluctuation (termination by employee)  % 4.4 5.5
4.4
Lay-offs (termination by company)  % 0.7 0.8
0.5
Open positions filled by internal candidates   3,736 3,968
2,167


Basic and advanced training at the ERGO Group
Unit 2023 2022
2021
Cost of advanced training per employee   €  741 755
673
Hours of advanced training per employee 26.4 21.6
17,0
Total training hours
  691,564 554,192
425,224
Training hours (online) per employee
  6.6 11.4
6.6
Total training hours (online)
  172,579 293,980
163,733


Basic and advanced training at the ERGO Group in Germany
Unit 2023 2022
2021
Trainees (including agency trainees) 770 833
919
Ratio of trainees to working staff % 4.7 5.1
5.5
Training hours of sales partners1 209,183 205,044
216,086

Advanced training hours for sales partners. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.