Existing suppliers

An up-to-date and consistent data basis is essential for a smooth procure-to-pay process. In order to guarantee this, you have the option of maintaining your master data in the CSP yourself or to have it updated by the ET&S procurement team.

Creation and modification via the CSP (COUPA SUPPLIER PORTAL)
If you are connected to ET&S via the CSP, you have the option of entering and maintaining your credit master data yourself in the portal. All changes are then submitted to the ET&S procurement team and checked by ET&S staff. In this way, a four-eyes principle is guaranteed to ensure the correctness of the data entered and to prevent attempted fraud. Please use the linked instruction to create or maintain your Coupa account.

Installation and maintenance by ET&S
If you do not use the CSP, you can also have your data updated by the ET&S procurement team. The staff will make any necessary changes to your vendor master data in the Coupa instance so that your invoices can be paid as quickly and securely as possible. Send changes to sm-etspl-supplier.coupa@ergo.com.

The use of Coupa is not only to enable an efficient ordering process, but also to ensure that your invoices are processed and paid quickly. With Coupa, you can also transmit your invoices electronically to ERGO Group. This ensures that your data is transferred in a matter of seconds and supports automatic invoice processing. Please find all options for sending your invoice electronically in this document.

eInvoicing via CSP
How to transmit your invoices to ERGO via the CSP is explained in detail in this document.